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CUSTOMER CARE CENTER
1-866-342-6555
Mon - Fri, 7am - 5pm CST |
To find an in-network doctor or facility, click on the logo for the service you need.



Health Benefits
Please remember that health benefits provided are generally self-funded and paid from the assets of the Boilermakers National Health and Welfare Fund. View the list of covered services below.
For a complete explanation of the health benefits available to you under the Boilermakers National Health and Welfare Fund, please refer to the Summary Plan Description (SPD) for your specific Plan. Currently available to you online is the Summary Plan Description (SPD) for the Active Plan G and Reduced Plan G for active participants. For now, if you need any other Plan SPD, please contact the Administrative Office. We intend to have the Retiree Plan SPD available online in the future.
Comprehensive Hospital/Medical
Network: CIGNA
800-768-4695
Our medical coverage helps you to stay healthy and seek cost-effective care through a network of highly qualified doctors, hospitals and other providers.
Services covered:
- Health Risk Assessment (HRA)
- inpatient hospital care
- outpatient hospital services
- physician visits
- routine physical exams
- mammograms
- physical therapy
- chiropractic care
- skilled nursing facility care
- extended care services
- hospice care (facility and at home care)
- surgery center
- surgery services and anesthesia
- second opinion
- DME, prosthetics
- Air ambulance
Hospital and medical benefits, including some of the covered services listed above, may be subject to deductibles, co-insurance and co-pays, benefit maximums and other limits on the amount of benefits covered. In addition, as a general rule, the expenses you incur must be medically necessary and cannot be experimental. Finally, some expenses may be excluded or subject to additional requirements. Please check your Summary Plan Description to obtain details on these limits, exclusions and requirements.
National Transplant Program
Network: CIGNA
800-768-4695
Supported by a national network of high-quality transplant centers, our program offers complete care and assistance if you ever require an organ transplant. Personal case managers guide you throughout the transplant process - from the first evaluation and screening visit to a maximum of one year post-transplant. If Medicare or another group plan is your primary coverage, the National Transplant Program and its benefits are not available to you.
Prescription Drug Program
Partner: Express Scripts
800-655-0459
Curb the spiraling cost of prescription medications with our pharmacy benefits. Coverage includes retail pharmacy and a convenient mail order program, complete with online ordering, refills and tracking.
Behavioral Health/Substance Abuse
Network: CIGNA Behavioral Health
866-912-1688
Promote your behavioral health and wellness with our mental health coverage and Employee Assistance Program that fully integrates care for both the mind and body.
Hearing Aid Benefit
Access to coverage for hearing services and devices is a unique health benefit.
Dental Care
Network: Delta Dental
800-234-3375
Get the preventive dental treatment you and your family need to maintain healthy smiles and superior oral health. Our coverage includes orthodontia services for eligible dependent children. Effective 1/1/08, Delta Dental will serve as the plan's dental benefits network. To read more about this important benefit improvement, click here.
Vision Care
Our coverage emphasizes high quality routine eye care.
Certain transplant, prescription drug, behavioral health, substance abuse, hearing aid, and dental and vision care benefits may be subject to deductibles, co-insurance and co-pays, benefit maximums and other limits on the amount of benefits covered. In addition, as a general rule, the expenses you incur must be medically necessary and cannot be experimental. Finally, some expenses may be excluded or subject to additional requirements. Please check your Summary Plan Description to obtain details on these limits, exclusions and requirements.
Disability Insurance
Our disability insurance is underwritten by CIGNA and may allow you access to financial support during long-term disability in the event you are unable to work for a long period of time due to illness or injury. Review How to Report a Long-Term Disability Claim for more information.
Life Insurance
Our life insurance underwritten by MetLife, provides eligible participants and their families with a personal safety net.
