News and Announcements

Important Contact Information / Hours of Business

Our office hours at Boilermakers National Funds (BNF) are 7 a.m. through 5 p.m. CST, Monday through Friday.

Participants and Employers should call BNF at 866-342-6555 for questions about:

  • Annuity
  • Pension
  • Employer Contributions

Contact information for BNF Health and Welfare questions depends on the type of information you are seeking. Below is a list of Health and Welfare contact numbers by inquiry type for your reference.

Eligibility

Call the BNF Eligibility line at 866-342-6555 for the following:

  • Medical eligibility
  • Dental eligibility
  • Pharmacy eligibility
  • Long term disability
  • Short term disability
  • Life insurance
  • COBRA and Retiree enrollment
  • Self pay premium

Effective April 1, 2013, all eligibility correspondence regarding COBRA and self pay election forms must be sent to:

      Boilermakers National Funds
      Attn:  Contributions & Accounting
      PO Box 75011
      Kansas City, KS  66117-2766
 

Medical Services

CIGNA

Call CIGNA at 800-235-7748 or visit mycigna.com for the following:

  • Medical benefit information
  • Pre-authorizations
  • Medical claim status
  • Upcoming medical service questions
  • Vision benefits
  • 24-hour nurse line
  • Transplants
  • Identification card requests
  • Provider network status

CIGNA Behavioral Health

Call CIGNA Behavioral Health at 866-912-1688 for the following:

  • Employee assistance program
  • Mental health or substance abuse services
  • Mental health or substance abuse services pre-authorization
  • Substance abuse help
  • 24-hour nurse line
  • Upcoming services questions
  • Provider network status

Express Scripts

Call Express Scripts at 800-655-0459 or visit express-scripts.com for the following:

  • Pharmacy benefit questions
  • Mail order prescription status
  • Pre-authorizations
  • Pharmacy directory
  • Report fraud or abuse
  • Questions about brand or generic drugs

Delta Dental

Call Delta Dental at 800-234-3375 or visit deltadentalks.com for the following:

  • Dental claim status
  • Dental benefit questions
  • Pre-authorizations for dental services
  • Upcoming dental services questions
  • Provider network status

And, as always, refer to this Web site, bnf-kc.com, for 24/7 access to Plan documents, notices and vendor links.