Boilermakers National Funds

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IMPORTANT CONTACT INFORMATION / HOURS OF BUSINESS

Our office hours at Boilermakers National Funds (BNF) are Monday through Friday 8am - 5pm CT. 

PENSION AND EMPLOYER CONTRIBUTIONS

Participants and Employers should call BNF at 1-866-342-6555.

ANNUITY

Participants wanting information about their Annuity should call Prudential at 1-855-611-2628, Monday through Friday 8am - 9pm ET.

HEALTH & WELFARE

Contact information for Health & Welfare questions depend on the type of information you are seeking. Below is a list of Health & Welfare contact numbers for your reference.

HEALTH & WELFARE ELIGIBILITY

Call the eligibility line at 1-866-342-6555 for the following:

  • Medical eligibility
  • Dental eligibility
  • Pharmacy eligibility
  • Vision eligibility
  • Long term disability
  • Life insurance
  • COBRA and Retiree enrollment
  • Self pay premium

All eligibility correspondence regarding COBRA and self pay election forms must be sent to:

      Boilermakers National Health & Welfare Fund
      P.O. Box 909700
     Kansas City, MO 64190-9700 

MEDICAL SERVICES

Call CIGNA at 1-800-235-7748 or visit mycigna.com for the following:

  • Medical benefit information
  • Pre-authorizations
  • Medical claim status
  • Upcoming medical service questions
  • Telehealth services through MD Live for Cigna
  • 24-hour nurse line
  • Transplants
  • Identification card requests
  • Provider network status

MENTAL HEALTH/SUBSTANCE ABUSE SERVICES

Call CIGNA at 800-235-7748 or visit mycigna.com for the following:

  • Mental health or substance abuse services
  • Boilermakers Substance Abuse Crisis Line 1-877-244-3572
  • Telehealth services through MD Live for Cigna
  • 24-hour nurse line
  • Upcoming services questions
  • Provider network status

TELEHEALTH SERVICES

Call MD Live for Cigna at 1-800-235-7748 or visit mycigna.com for electronic visits with a doctor anytime *Effective 1/1/2022

Call American Well at 1-844-733-3627 or visit patients.amwell.com for electronic visits with a doctor anytime

PHARMACY SERVICES

Call Express Scripts at 1-800-655-0459 or visit express-scripts.com for the following:

  • Pharmacy benefit questions
  • Mail order prescription status
  • Pre-authorizations
  • Pharmacy directory
  • Report fraud or abuse
  • Questions about brand or generic drugs

DENTAL SERVICES

Call Delta Dental of Kansas at 1-800-234-3375 or visit deltadentalks.com for the following:

  • Dental claim status
  • Dental benefit questions
  • Pre-authorizations for dental services
  • Upcoming dental services questions
  • Provider network status

VISION SERVICES

Call BNF Vision through Wilson McShane Corporation at 1-855-249-2298 for the following:

  • Vision claim status
  • Vision benefit questions
  • Upcoming vision services questions

To submit a claim for reimbursement please fax a claim form to 1-816-756-3659 or send a claim form to:

      BNF Vision
      P.O. Box 219118
      Kansas City, MO 64121-9118

LONG TERM DISABILITY SERVICES

Call New York Life Group Benefit Solutions at 1-800-362-4462 for the following:

  • To start a long term disability claim
  • Long term disability claim status
  • Long term disability benefit questions

LIFE INSURANCE SERVICES

Call MetLife at 1-800-638-6420 for any questions regarding life insurance claims or benefits

MEDICARE PRIMARY RETIREE COVERAGE SERVICES

Call United Healthcare at 1-877-755-5349 or visit uhcretiree.com for any questions regarding Medicare primary retiree coverage claims or benefits

Refer to this Web site, www.bnf-kc.com, for 24/7 access to Plan documents, notices and vendor links.






Page Last Updated: Dec 13, 2021 (08:26:51)
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Boilermakers National Funds
P. O. Box 909700
Kansas City, MO 64190-9700
  1-866-342-6555

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